The Directorate of Quality Assurance and Quality Control (D-QA & QC) at St. Joseph University in Tanzania (SJUIT) is a central administrative unit responsible for the oversight, coordination, and continuous improvement of quality assurance systems across the University. Functioning as the Vice Chancellor's secretariat on quality assurance matters, the D-QA & QC plays a strategic role in ensuring that all academic and administrative processes meet both national and international standards of excellence.

Core Mandate

The D-QA & QC is tasked with managing the development, implementation, monitoring, and evaluation of quality assurance (QA) mechanisms within SJUIT. Its primary goal is to foster a culture of quality that permeates every aspect of the University's functions—teaching, research, consultancy, and community engagement.

Key Functions of the D-QA & QC

The D-QA & QC undertakes the following core activities:

1. Performance Standards Oversight
Ensures that all operational and academic performance standards across the University are clearly defined, appropriate, and aligned with institutional goals and national benchmarks.

2. Policy and Manual Development
Develops and regularly updates institutional QA policies, operational manuals, and standardized instruments to guide quality assurance activities and internal evaluations.

3. Implementation Monitoring
Oversees the execution of quality assurance processes across all University directorates, departments, and colleges, ensuring adherence to established QA standards.

4. Advisory Support
Provides expert advice and technical guidance to directorates and academic units on effective implementation of QA systems and practices.

5. Internal Evaluation Coordination
Coordinates regular self-assessments and internal reviews to evaluate the effectiveness of quality assurance mechanisms and identify areas for improvement.

6. Analysis and Reporting
Analyzes QA reports—including students' course evaluations, external examiners’ feedback, and audit findings—and compiles key issues for strategic attention at various levels (departmental, college, and University management).

7. External Evaluation Facilitation
Organizes and supports external evaluations of SJUIT and its academic programmes by accrediting bodies and quality assurance agencies.

8. Feedback and Action Monitoring
Shares outcomes of external evaluations with relevant units and monitors the implementation of both internal and external evaluation recommendations.

9. Strategic Quality Advisory
Advises the Vice Chancellor on quality-related matters concerning teaching and learning, research, consultancy, and community service.

10. Higher Education Trends and Updates
Synthesizes emerging trends, debates, and best practices in quality assurance from regional and global contexts and keeps University leadership informed.

11. QA System Status Reporting
Regularly updates the Vice Chancellor on the status and performance of SJUIT’s quality assurance system and the institution’s overall quality standing.

12. Institutional Linkages
Serves as the primary liaison on quality assurance and quality control matters between SJUIT and:

1) The Tanzania Commission for Universities (TCU) and other regulatory agencies regarding quality assurance.
2) Professional bodies relevant to various University programmes and curricula, ensuring alignment with industry standards and accreditation requirements.

Through these functions, the Quality Assurance Directorate ensures that SJUIT maintains high standards in academic delivery, administrative services, and institutional governance. The D-QA & QC’s work is integral to the University's commitment to continuous quality improvement, accountability, and responsiveness to national and international expectations in higher education.